ICYCLESUSA.com

We ship across the globe!

Your Source for Cycling Components At A Significant Savings™
Road | MTB | Cyclocross | Triathlon | Avid | Campagnolo | DT | FSA | Ritchey | Sram | Shimano | 105 | Ultegra | Dura-Ace | LX | XT | XTR | Closeouts
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Shipping Rates

We accept Visa, Mastercard, Discover, and PayPal

Verschiebt, Traduisez, Traduzca

FREE & discounted shipping over $100 (See shipping rates for details)

 

Email Specials

A few times a year we run special promotions. If you'd like to hear about them please join our Mailing list! Click Here To Join Our Mailing List.

 

The Latest News
Publishers, cycling clubs, and other website operators, you can make money by promoting the ICYCLES website. Join the ICYCLES Affiliate program. Get 5% of the sales you send our way!

 

Shipping Rates

Shimano

Road
MTB
Brakes
Cables
Cranks
Chains
Cassettes
Derailleurs
Pedals
Shifters MTB
Shifters Road
STI Levers
Tools
Dura-Ace
Ultegra
Shimano 105
Shimano XTR
Deore XT
Deore LX

 

 

Returns

Returns are easy, there is no need to contact us in advance about returns. Simply send the item back within 30 days in the original unopened packaging.

What if an item isn't going to work out?

Return it to us in the original unopened packaging within 30 days of purchase with a copy of your invoice. Once we've received the item back, we will credit you in the same manner you paid.

What if I've opened the package?

In order to return items for refund or exchange, the items must be in the original unopened packaging in NEW and UNUSED condition. If you have opened, tried to install, or used the item in any way it is no longer new and it is not returnable.

How do I make an exchange?

To make an exchange simply return the item and re-order the replacement through our website. There is no need to wait for a replacement.

Who pays the postage on returned items?

Return shipping charges are the responsibility of the customer. Insurance is recommended.

How quickly will ICYCLES process my return?

We process most returns within 2 to 3 working days of when they arrive. However depending on your credit card company sometimes refunds will take 1 to 2 billing cycles to appear on your statement.

What if an item is received damaged?

Contact us immediately, do not send the order back until instructed to do so. All insurance claims for shipping damage must be placed with the shipping company. Save all packing lists, shipping cartons, and packing material until the carrier has inspected them.

How do I know if my return has been processed?

Log into the your account section of our website with your email address and password. You can see the status of all your orders from there.

What if there's other problems with my order?

If you have any problems with an order from ICYCLES, send us an email by clicking the Contact Us link. We'll tell you exactly what steps need to be taken.

What if an item fails once it's been used?

We are happy to assist with warranty claims for defects in materials and workmanship within 30 days of purchase.  Warranty claims must include a copy of the original invoice to be processed. The warranty is subject to the product being evaluated by us and does not cover abuse, neglect, accidents, or racing related issues. It is at the sole discretion of the manufacturer to credit, repair, or replace defective merchandise. Labor and shipping is not covered. To warranty an item after 30 days please contact the item's manufacturer directly.

 

Your Satisfaction Is Guaranteed!

 

Check list for returns:

#1Items packaged securely - we can only credit you according to the condition items are received in.

#2Copy of the original invoice - we can't credit you without a copy of the original proof of purchase.

#3Package sent pre-paid via the US Postal Service - we can not accept COD's or certified packages.

#4Insured for full value - rain, sleet, snow, stuff gets lost! 

Send Returns To:
ICYCLES Returns Dept.
716 N Ventura Rd. #165
Channel Islands, CA 93030

Please note:

Merchandise that was discounted as part of a promotion (i.e. free shipping) will be subject to a restocking fee.

eBay Auction sales are final. There are no refunds, no exchanges, no credits, and no returns.

 

 
Road
MTB
Cyclocross
Triathlon / Time Trial
BMX
 
Accessories
Bike Racks
Bottom Brackets
Brake Shoes
Brakesets
Cables & Housing
Cassettes
Chainrings
Chains
Clothing
Computers
Cranksets
Derailleurs
Fenders
Food
Forks
Freewheels
Gifts / Books
Handlebars & Accessories
Headsets / Aheadsets
Helmets
Hydration
Lights
Lubricants
Panniers
Pedals
Pumps
Rotors
Saddles / Seats
Seat Bags
Seat Posts
Shifters
Small Parts
Stems
Suspension
Tires & Tubes
Tools
Wheel Goods
Screaming Deals!
 
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Deore XT
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Kore
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Shimano
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